Client Testimonials


"highly recommend"


"easy to deal with"


"always available"


"quick and through"



"efficient and professional"

"Well you know our family thinks the world of you all. Not only do we enjoy working with our home town folks, but also your price beats everyone else. You all have been our family and business insurance carriers for 40 years or more. Even though I no longer live in Lebanon, I love having a little slice of home with me and knowing you all will take care of us. Thank you for taking care of my parents for as far back as I can remember. They loved you all!"

“Wonderful family owned business, and it shows! They really take care of their customers’ needs, and someone is always available to answer your questions. Highly recommend!”
- Amanda, Nolensville

“I have been using Don Scott for my company’s business insurance for the past several years. They are easy to deal with and always available when I need to add/remove equipment or make policy changes. Not to mention their promptness in dealing with any claims that we have had in the past. I would highly recommend them to anyone looking for a great local insurance provider!”
- Seth, Mt. Juliet

“I have been a customer of Don Scott Insurance for over 25 years in multiple areas of coverage – homeowners – 2 businesses encompassing workers comp, auto, general liability, umbrella, real property, personal property, group health – Medicare supplement. I have had claims both personally and in my business environment that were processed quickly and efficiently. They shop for the most appropriate insurance provider to handle specific needs and review the coverage annually to determine if any changes need to be made to the coverage. They are always available for questions via email, via phone or in person. I have had other companies contact me about moving my business and my response is always ‘No, I already have the best.’”
- Anita, Lebanon

“I have always had a wonderful experience working with this company. Always helpful and knowledgeable. I want to thank you for all of the help in the past and the years to come. Kay recently helped me get some insurance adjusted and saved me so much money! Thank you Kay!”
- Autumn, Hermitage

“Don Scott and his team have always provided excellent service. I have never had another insurance company because I have never felt the need to look anywhere else! One phone call or e-mail has always resulted in providing the answer to whatever question I had. That is truly hard to find in a company!”
- Leigh Ann, Lebanon

“I've worked exclusively with Ashley for 3 years. She's been excellent about getting me the facts and figures on Health Care Coverage options. Her understanding and experience was most valuable in navigating this confusing area. She's quick and thorough in her responses. A terrific member of the Don Scott Insurance Team. I'm happy to recommend her to anyone.”
- Jason, Nashville

“I highly recommend Don Scott Insurance. We are here because the rates are superior to competition, and when We have a need, customer service is efficient and professional.”
- Trent, Gallatin

“I have my small business insurance accounts with them. They take care of all my needs usually within minutes of my request. Always friendly and helpful and willing to take care of anything you might need.”
- Sherry, Lebanon