Testimonials from our Clients

“Wonderful family owned business, and it shows! They really take care of their customers’ needs, and someone is always available to answer your questions. Highly recommend!”
- Amanda, Nolensville

“I have been using Don Scott for my company’s business insurance for the past several years. They are easy to deal with and always available when I need to add/remove equipment or make policy changes. Not to mention their promptness in dealing with any claims that we have had in the past. I would highly recommend them to anyone looking for a great local insurance provider!”
- Seth, Mt. Juliet

“I have been a customer of Don Scott Insurance for over 25 years in multiple areas of coverage – homeowners – 2 businesses encompassing workers comp, auto, general liability, umbrella, real property, personal property, group health – Medicare supplement. I have had claims both personally and in my business environment that were processed quickly and efficiently. They shop for the most appropriate insurance provider to handle specific needs and review the coverage annually to determine if any changes need to be made to the coverage. They are always available for questions via email, via phone or in person. I have had other companies contact me about moving my business and my response is always ‘No, I already have the best.’”
- Anita, Lebanon

“I have always had a wonderful experience working with this company. Always helpful and knowledgeable. I want to thank you for all of the help in the past and the years to come. Kay recently helped me get some insurance adjusted and saved me so much money! Thank you Kay!”
- Autumn, Hermitage

“Don Scott and his team have always provided excellent service. I have never had another insurance company because I have never felt the need to look anywhere else! One phone call or e-mail has always resulted in providing the answer to whatever question I had. That is truly hard to find in a company!”
- Leigh Ann, Lebanon

“I've worked exclusively with Ashley for 3 years. She's been excellent about getting me the facts and figures on Health Care Coverage options. Her understanding and experience was most valuable in navigating this confusing area. She's quick and thorough in her responses. A terrific member of the Don Scott Insurance Team. I'm happy to recommend her to anyone.”
- Jason, Nashville

“I highly recommend Don Scott Insurance. We are here because the rates are superior to competition, and when We have a need, customer service is efficient and professional.”
- Trent, Gallatin

“I have my small business insurance accounts with them. They take care of all my needs usually within minutes of my request. Always friendly and helpful and willing to take care of anything you might need.”
- Sherry, Lebanon

“Again, I cannot thank you enough for all you have done. You have listened to me cry and you intervened on my behalf. If it had not been for you, I would not have received the increase in the settlement. I am truly grateful. I do want you to know that you have always been, and continue to be, first rate in the customer service department. In fact, anytime I call, everyone there is courteous, responsive and helpful.”
- Patsy, Murfreesboro

“Very Satisfied with my policy and the service provided. Thanks, you have been good to us for 40 years.”
- Lillian, La Vergne

“Northwind HCR has worked with Don Scott Insurance for two years and I wanted to take this time to tell you how much I appreciate what you do for us. You always strive to find the best insurance rates for our needs, whether it is liability insurance, workman’s comp, or equipment insurance. I appreciate the money you have saved our company. I also appreciate the fast service involved in getting certificates of liability. When we are working with other contractors, they always want everything right away and you are able to make this happen for us. Your attention to detail in all matters and your small town hospitality is what sets you apart from other insurance companies we have dealt with in the past. I feel that when I call you on the phone or walk in the door you know who I am and you are always happy to help.”
- Melody, Northwind

“We have our homeowners and car insurance through your agency. I wanted to take a minute to let you know how impressed we are with the service we have received from Don Scott Insurance. No matter what we have needed, such as deleting a vehicle, adding a vehicle, or making policy changes, you have always been very professional, courteous, and taken care of in a very timely manner. Thanks for all you continue to do for us.”
- Tammy & Doyle, Old Hickory

“From a very pleased customer: I have been doing business with Don Scott Insurance now for several years. Before I signed up with them, I inquired about premiums with other companies, and of course, this company had the best quotes. I always receive excellent service with a smile, whether in person or on the phone. If you are looking for a down home, personal relationship and the best quotes with a great insurance company, then check out Don Scott Insurance.”
- Debbie, Lebanon

“You may not know, but I have been a customer of your agency (I realize how old I sound) almost 30 years. You give great service, make sure that the carriers stay honest, and are always easy to deal with. Thanks.”
- Ed, Nashville

“In my 28th week of pregnancy with our third child, I was diagnosed with Hodgkin’s Lymphoma. We induced our precious baby girl so that I could start chemotherapy, and she contracted bacterial meningitis. Our life was a roller-coaster and was filled with uncertainty. As the medical bills were rolling in for both Nicole and me, the chaos only continued. Our agent and his staff helped us every step of the way. BCBS declined to pay for partial testing for myself and needed immunizations for our premature daughter. The staff at Don Scott Insurance researched, made calls, helped file rebuttals, and did whatever else needed to be done for my family to obtain the best health care and resources possible. Our agent even contacted my spouse several times during the course of my treatment to check on us and make sure there was nothing he could do to help us. He truly became a friend to my family, and that is not the kind of treatment you might expect from their insurance agent. We are extremely pleased with the services we have received from Don Scott Insurance and would highly recommend them to anyone; friend, family, or stranger.”
- Margaret, Cancer Survivor